Terms & Conditions of Sale and Use

Underwood Electrical LTD

Last updated: 8th October 2025

1. Introduction

These Terms and Conditions (“Terms”) govern all sales, installations, and related services provided by Underwood Electrical LTD (“we”, “our”, “us”) to clients (“you”, “your”). By accepting a quotation, placing an order, or using our website, you agree to be bound by these Terms.

2. Company Information

Underwood Electrical LTD

Registered in the United Kingdom

Website: https://underwood-electrical.co.uk

3. Services

We provide a range of electrical contracting services, including:

• Domestic and commercial electrical installations
• Solar PV system design, supply, and installation
• Battery storage systems
• EV charger installation and related works
• Maintenance, testing, and certification

Each project is subject to its own quotation, specification, and payment structure.

4. Quotations and Orders

All quotations are valid for 30 days unless otherwise stated. Orders are confirmed upon written acceptance or payment of a deposit, where applicable. Any changes to the scope of work may require a revised quotation.

5. Payment Terms

Payment terms vary depending on the type of work and client. These will be clearly outlined in your quotation or contract before work begins. We reserve the right to withhold commissioning or certification until full payment has been received.

6. Delivery and Installation

We will make every effort to complete works within the agreed timescale. However, we are not liable for delays due to circumstances beyond our control, including supply issues, weather, or third-party delays.

7. Warranty and Aftercare

All workmanship is covered under our installation warranty in accordance with UK standards and any applicable manufacturer warranties. Warranty coverage is voided by tampering, unauthorised alterations, or failure to maintain the system as advised.

8. Client Responsibilities

You are responsible for:

• Providing safe and reasonable access to the installation area
• Ensuring permissions or consents (e.g., planning, landlord) are obtained where required
• Supplying accurate information to support system design and quotation

9. Limitation of Liability

We shall not be liable for indirect or consequential losses, including but not limited to loss of profit or data. Our total liability shall not exceed the total contract value.

10. Website Use

The content on our website is for general information only. We make no guarantees about completeness or accuracy. You may not copy or reproduce website content without prior written consent.

11. Cancellation

Cancellations must be made in writing. Any non-refundable costs incurred (such as ordered materials) will be deducted from any refund due. Your statutory rights under UK consumer law remain unaffected.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.